POLICIES

Processing


Processing time for all bundles and closures is up to 7 business days Ready to Ship Unit ships within 48 hours of purchase Custom Units Processing time 14-21 business day For rush service availability please contact us.




Shipping


We currently ship via Flat Rate USPS Priority Shipping w/ signature confirmation Once shipped you will receive a tracking number via email. Once the package is with USPS, we are no longer responsible for any lost, stolen or damaged items. $50 insurance is included. PLEASE CONTACT US WITHIN 24 HOURS AFTER PURCHASE IF YOU WOULD LIKE TO ADD MORE INSURANCE. You are to contact USPS if you suspect your package is missing.




Returns


Royaltee Crowns want you to be satisfied with your purchase. There are no refunds, ONLY modifications and replacements. You have two days from the day the package is delivered to express concern. NO EXCEPTIONS!!




Changed or Cancelled Orders


We cannot change or cancel an order after it has been placed. This includes adding a discount. PLEASE BE SURE TO GO OVER YOUR PURCHASE BEFORE ORDERING





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